Plain terms, so you know where you stand before you book. All prices are in Canadian dollars unless stated otherwise.
Sessions
This covers the Altitude session ($250) and the Sanctuary One session ($190). Sessions are paid in full when you book.
Cancel or reschedule at least 24 hours before your session and you get a full refund, or move it to another time at no cost. Use the links in your booking confirmation email.
If you cancel less than 24 hours before, or don't come, the session is not refunded.
Intro call for the Altitude Program
The 20-minute intro call has a $30 USD deposit. It is refunded after the call. The same 24-hour rule applies: if you cancel less than 24 hours before or don't come, the deposit is kept.
The Altitude Program
The program is $3,000. If you continue from an Altitude session, the $250 you paid for it counts toward the program.
You can cancel within the first 7 days after the program starts and receive a refund of $2,750.
After the first 7 days, the program is not refundable.
The membership is $250 a month, billed automatically through Stripe until you cancel.
Cancel anytime, by yourself, on the membership page, or by writing to me.
When you cancel, you keep access until the end of the month you've already paid for, and you won't be charged again. Months already paid are not refunded.
Privacy
I collect only what I need to work with you:
Your email, if you ask for the free protocol. It's stored with Netlify, the service that hosts this site. I'll only send you other emails if you ticked the box to agree to that, and you can unsubscribe at any time.
Booking details (name, email, time, anything you write in the form), handled by Calendly.
Payments, handled by Stripe. I never see or store your card number.
What you tell me in our work stays between us. I don't record sessions without asking you first.
I don't sell or share your information, and this site doesn't use advertising or tracking cookies. To see, correct or delete what I hold about you, write to hello@valeriatsoy.com.
What this work is
Sessions, the program and the membership are body-based practice and conversation, not medical or psychological treatment. If something in your body or mind feels wrong, please see a doctor.
Last updated November 2026 · Valeria Tsoy · Vancouver, Canada · valeriatsoy.com